Craig Thornton
Risk and Assurance Director, Sovereign Network Group

Craig is Risk and Assurance Director for Sovereign Network Group where he is focused on building the organisation’s resilience. He is also a Board and ARC member of Amplius. Craig has been in the sector for four years, following a 20+ year career in professional services and telecoms.

Jo Allen
Head of Member Relations, National Housing Federation

Jo has worked at the NHF since 2015. Prior to joining the NHF, she worked in policy and public affairs roles in local government, the banking sector and the British Embassy in Madrid.

Maria Ashford
Director of Finance - Development & Sales, L&Q

A chartered accountant with over 15 years of extensive experience in the housing sector. Responsible for preparing and analysing key financial information to support organizational leadership in achieving and maintaining growth and stability.

Kate Atherton
Policy Officer, National Housing Federation

Kate is a Policy Officer at the National Housing Federation, working on decarbonisation, energy efficiency, and supporting work more broadly on the quality of homes. She has previously worked in the New Zealand civil service across housing and public health, with a focus on financing for social housing and the relationship between social housing and health, as well as working more broadly on infrastructure funding and financing arrangements.

Mark Atkinson
Director, National Audit Support – Methodology, Crowe UK LLP

Mark Atkinson is a Director in Crowe’s national technical team with a special focus on non-profits. He was, until recently, an Audit Director in the Social Purpose and Non Profits department and has many years of experience with non-profit entities. Mark is leading Crowe’s internal and external response to the changes in FRS102, producing both internal and external guidance and templates. Mark is also part of the team which acts as technical adviser to the Housing SORP committee, which includes supporting them with updating the Housing SORP to align with the updated FRS102.

Sophie Atkinson
Director of Governance, GreenSquareAccord

Sophie is Executive Director of Governance at GreenSquareAccord. She is a qualified solicitor and chartered company secretary, who has worked in the sector for over 15 years. Previously Director of Governance and Compliance at Catalyst Housing (now Peabody), Sophie has also worked for Sanctuary Group and the Homes and Communities Agency (now the Regulator of Social Housing). At GreenSquareAccord she has responsibility for governance, risk and assurance, health and safety, and data protection.

Matthias Barker
Policy Leader, National Housing Federation

Matthias is the Policy Leader for finance at the National Housing Federation, having joined in 2024. His brief covers rent policy, the financial sustainability of the sector, and new investment models in affordable housing, as well as a range of other finance policy issues including coordinating the housing SORP. He previously worked in L&Q's strategic research team, where he led on policy development and research on behalf of both L&Q, and the G15, whilst L&Q were in the chair.

Stephen Batley
Assistant Director of Business Improvement, Together Housing

Stephen Batley, Assistant Director of Business Improvement at Together Housing Group (THG), has over thirty years’ experience in social housing and is a Chartered Member of the CIH. He has led major transformations, including the creation of a new Customer Contact Centre and improvements in service delivery through technology. For nine years, Stephen has directed the Group’s Business Improvement strategy, focusing on data quality, governance, and cultivating a ‘data culture.’ In 2025, THG’s team won the Housing Digital – Housing Technology Award for ‘Best use of Automation or AI’ by blending advanced data science and traditional housing management to prevent tenancy failure

Paul Bayly
Head of Governance and Compliance, National Housing Federation

Paul is the Governance and Compliance Manager for the Federation. He looks after the Federation’s internal risk and assurance processes and is responsible for advising members on governance matters. Paul also assists organisations looking to adopt the Federation’s Model Rules for Registered Societies.

Becca Bealing
Head of Integrated Performance, Clarion Housing Group

Becca is currently Head of Integrated Performance at Clarion Housing Group, where she leads on cross-functional service improvement and performance strategy. Previously, she served as Project Director for Leaks, Condensation, Damp and Mould, leading Clarion’s response to the Awaab’s Law consultation and designing and mobilising new ways of working to address damp and mould across the organisation.

Gemma Bell
Partner, Devonshires

Gemma advises on a range of areas including social housing regulatory, charity law, governance, company and community benefit society law, corporate restructuring projects, joint ventures, stock transfers and mergers and acquisitions. Gemma acts for a range of clients nationally including housing associations, local authorities, charities and social enterprises.

Richard Blakeway
Housing Ombudsman, Housing Ombudsman Service

Richard was appointed as Housing Ombudsman from 1 September 2019. He has extensive experience in the housing sector, with previous roles including Deputy Mayor of London for Housing, chair of the Homes for London board, and a non-executive director of Homes England. During his eight years at the Greater London Authority, Richard was responsible for housing investment and land regeneration programmes. He also led the creation of the first team at City Hall to address rough sleeping, commissioning around £10 million of services each year, as well as the first Social Impact Bond on homelessness.

Richard is a former board member of the Chartered Institute of Housing and has been an election observer in Somaliland and the Ukraine.  He is a fellow of the Royal Society of Arts and sits on the Administrative Justice Council. Richard is also a former chair of the Ombudsman Association and is a board member of the British Library.

Rachel Bowden
Chair Audit and Risk Committee, A2Dominion

Rachel has been a non-executive director and audit committee chair in the housing sector since 2017, firstly at Housing Plus Group and more recently with A2Dominion. Rachel is an engineer by training and a chartered internal auditor by profession. She works with internal audit teams, audit committees and boards with the aim of improving the quality and use of assurance to support effective decision making.

Jonathan Bunt
Chair of Audit & Risk, Islington & Shoreditch Housing Association

Jonathan holds a variety of non-executive positions including Vice Chair of Golden Lane Housing and Chair of Audit & Risk at both Islington & Shoreditch Housing Association and Christian Action Housing Association. He is also the Independent Chair of the Pension Board for the London Borough of Sutton. He predominantly works with councils on investment, development and funding opportunities, particularly in relation to housing and regeneration. Prior to this, Jonathan was the Strategic Director, Finance & Investment for the London Borough of Barking & Dagenham and company secretary to Barking & Dagenham Reside, a wholly owned affordable rent housing company.

Bethan Buck
External Affairs Manager, National Housing Federation

Bethan has worked for the NHF for eight years, having previously worked for a social enterprise specialising in community development and placemaking for areas undergoing regeneration. As External Affairs Manager for London, Bethan works closely with housing associations across the capital and is responsible for the NHFs offer for smaller housing associations. With significant programme management experience, Bethan is currently working across various specialisms at the NHF including supply and regeneration, building confidence and trust, the Better Social Housing Review, and community cohesion. Bethan also sits on the Advisory Board for the LGBTQ+ Housing Pledge.

John Butler
Assistant Manager, Buzzacott

John joined Buzzacott in May 2024 from the National Housing Federation where he was its Finance Policy lead. John brings considerable experience and expertise in all aspects of social housing finance to Buzzacott having worked alongside registered providers identifying potential financial issues and optimising their operating environments. He was the secretariat of the Statement of Recommended Practice (SORP) Working Party, the National Housing Federation representative on the Social Housing Pension Scheme’s Employee Group and previously a member of the Sustainability Reporting Standard’s ESG Steering Group. John also has strong relationships with investors, banks, regulators, credit rating agencies, politicians and government departments helping to set policy and promote best practices in accounting, tax, treasury, corporate finance, pensions, risk management, financial regulation and compliance. John provides audit and advisory services to housing associations as well as a range of charities and educational institutions. He works with our specialist charity tax and VAT teams to provide his clients with joined-up advice from a single point of contact.

Lee Cartwright
Partner, Menzies LLP, formally Beever and Struthers

Lee is a Partner within the Not-for-Profit sector, covering external audit, internal audit, risk management, regulatory compliance, and consultancy. Working across a variety of service lines allows him to develop a deep understanding of his clients and use this insight to help them navigate the challenges ahead. His clients are primarily social housing providers, ranging from some of the largest in the country to smaller, community-focused organisations. Lee also works with a broad spectrum of charities, including those focused on equality, homelessness, and care and support services. With 29 years of experience in the sector, he’s as passionate about the work today as he was on day one. Lee regularly speaks at events such as the National Housing Federation Finance Conference, so if you see him there, feel free to say hello.

Daz Chauhan
Director, Knowledge Industries

With over two decades of experience, Daz helps organisations in the housing, finance, and education sectors unlock the full power of their data. He works directly with executives, senior leaders and technical teams to develop and execute a complete data strategy—from ensuring data quality and governance to implementing self-service analytics and developing a strong data culture. Daz's work helps teams make smarter, faster decisions across the business.

Helen Collins
Head of Business Development, National Housing Federation

Helen joined the NHF in December 2009, holding several positions in the member relations and business development teams, and playing a pivotal role in the NHF’s member survey and strategy. Helen has over 20 years leadership and management experience, bringing together people and ideas. In her current role as Head of Business Development she has strategic oversight of the NHF’s business development activities, and works closely with colleagues, commercial partners, and stakeholders to provide value and benefits for NHF members. Helen previously worked as a practice manager of a private healthcare clinic and has been chair of a school charity since October 2020.

Emma Comer
Consultant-Projects, Triathlon Homes

Emma has worked in housing for 20 years. Early on she started working in service charge teams and moved quickly into managing service charge teams initially in supported housing and then for social and leasehold tenures.  Emma has combined this experience with leading homeownership teams as well as service charges teams across all tenures.  Her work as a consultant allows her to use her experience to stabilise services, design effective operating models and ensure organisations are communicating effectively with tenants and leaseholders and providing assurance that landlords are managing services well and holding external organisations that provide services to account.

Lauren Courty
Assistant Director of Homes and Building Safety, Sanctuary

Lauren Courty leads Homes and Building Safety for Sanctuary Group, bringing over 15 years of experience in safety and asset management. Her career spans both the housing sector and the highly regulated nuclear industry, where she developed deep expertise in risk, compliance, and operational safety. Lauren is known for her strategic leadership and her ability to embed a strong safety culture across complex organisations. At Sanctuary, she is driving forward the building safety agenda, ensuring regulatory alignment and championing a proactive, resident-focused approach to wellbeing and asset integrity

Steve Cross
Technical Director, PIB Group

Steve Cross, Group Technical Director at PIB Group, first started in Commercial Insurance Broking more than 30 years ago, and has specialised in Tech, Media and Cyber risks for more than 20 years.

In the last few years Steve has been collaborating closely with STORM Guidance, the UK’s leading provider in Cyber incident response and risk management services for the insurance market, to develop low-cost tools with the capability to test and assess an organisation’s cyber posture and resilience to attack.

Arturo Dell
Chair, Information Security Forum

Arturo Dell is a leading data governance expert in the Housing Sector. With over 20 years of experience working with local government and housing associations, he has been at the forefront of development within the community.

Kate Dodsworth
Chief of Regulatory Engagement, Regulator of Social Housing

Kate started her career in housing 30 years ago in homelessness, working with rough sleepers in Birmingham and later managing homeless hostels in Brighton. After completing a Masters degree in Housing, she worked at the National Housing Federation for 10 years; latterly as Assistant Director covering London, the South East and East of England. She was Executive Director of People and Communications at Amicus Horizon and, post-merger, as Optivo.

Kate was Chief Executive of Gateway Housing Association for three years until starting as Director of Consumer Regulation at the Regulator for Social Housing in July 2021. In 2023, she was appointed Chief of Regulatory Engagement at RSH. Kate was an external examiner for Westminster University until 2019 and a co-founder of the charity, Leadership2025, which aims to increase representation of black housing professionals in senior roles and address structural inequality.

Guv Dhaliwal
Chief Information Officer, Amplius

With a wealth of experience in IT leadership across retail, healthcare, and consumer goods, Guv joined the sector and Longhurst Group in 2023 as Chief Information Officer. In December 2024, Longhurst Group merged with Grand Union Housing Group to form Amplius, where Guv continues his role leading technology, data, and business transformation as Amplius moves towards a more insight-driven, innovative future.

Nicholas Doyle
Co-founder and Director, Chirpy Heat

Nicholas Doyle is a co-founder and Director at Chirpy Heat, Uniti Heat and Adecoe, and a Board member of LRHA. Nicholas has worked in housing for over 30 years and has been responsible for a wide range of award-winning housing, energy and environmental initiatives nationally and internationally that includes new developments, existing communities, corporate action and national research. Chirpy Heat was established directly from the experience of the co-founders on heat networks when they worked in housing. It has quickly become the leading provider of advice and support on heat networks to the sector, with a national team and clients that manage over 25% of the UK’s heat networks. With the full regulation of heat networks on the horizon, Chirpy Heat maintains its housing focused approach with one aim of creating simply better heat networks. Previously Nicholas was a Project Director at Places for People, one of the UK’s largest property management and development companies and a non-executive Director of Viridian Solar, the National Communities Resource Centre @ Trafford Hall and NBV.

Andreea Fard
Head of Digital, Data & Technology, Community Gateway Housing

Andreea is Head of Data and Technology at Community Gateway Association, where she leads on data governance, strategy, and analytics. A certified DAMA professional with over 12 years’ experience in data-driven transformation, she has helped housing organisations embed strong governance frameworks that deliver assurance, maintain compliance, and unlock business insight. At Community Gateway, Andreea is driving a data governance programme that aligns with evolving housing regulations while building a culture of data stewardship, enabling colleagues to use trusted data with confidence for decision-making and service improvement.

Karen Featherstone
Director of Assurance, Places for People

Karen is Director of Assurance at PfP. She is an experienced internal audit, risk and governance professional; a Chartered Accountant and Chartered Internal Auditor as well as having worked in the housing sector for over 20 years, holding the CIHCM qualification. Karen sits on the Executive Team at PfP, helping to shape housing strategy and direction. Karen is also an experienced Non-Executive Director, having Chaired Derwentside Homes, which later became part of Karbon. She currently sits on the board of Berwickshire Housing Association and Women in Social Housing North East.

Katie Finch
Director of Assurance and Business Services, Citizen Housing

Katie has spent over 15 years in housing developing and leading corporate services functions. Katie is Citizen’s Director of Assurance and Business Service with responsibility for Governance and Regulation; this involves working closely with Board and Committee members and ensuring our decision making meets the highest standards. During 2025 Katie has led the organisation through its inspection process with the RSH.

Stephen Flounders
Executive Director of Regulatory & Business Services, Gentoo

Stephen is the Executive Director of Regulatory and Business Services at Gentoo Group, where he oversees Gentoo’s approach to risk and assurance, governance, fire and building safety, IT and digital transformation, and business improvement and change. Stephen was Gentoo’s executive lead during its Routine Planned Inspection, which took place over the spring and summer of 2024. Stephen is an Independent Member of Rochdale Boroughwide Housing’s Audit and Risk Committee. Prior to joining Gentoo in 2019, Stephen was a health and safety consultant, advising several housing associations in London and the South, and worked for large organisations in the professional services sector, including EY and KPMG.

Jon Foster
Director of Operational Risk, MTVH

Jon is Director of Operational Risk at Metropolitan Thames Valley Housing (MTVH), a provider of affordable housing and support services for people from the South East to South Yorkshire, and in the East of England. Jon has worked for MTVH since 2019, and prior to this was part of the Grenfell response team at the Royal Borough of Kensington & Chelsea. Jon’s operational risk role at MTVH is broad, covering the organisation’s Emergency Preparedness, Resilience and Response (EPRR) capability, through to in-house legal services, and MTVH’s approach to customer vulnerability.

Wesley France
Audit Manager, Orbit

Wesley France is an experienced assurance professional with over two decades of expertise in risk management, governance, and internal audit across the housing and public sectors. As Lead for Internal Audit at Orbit Group, Wesley leads a strategic audit programme focused on regulatory compliance, customer value, and operational resilience. He is a Chartered Internal Auditor and an advocate for embedding audit insight into organisational strategy and transformation. He brings both practical insight and strategic vision to the profession.

Kevin Garvey
Head of Member Relations, National Housing Federation

Prior to joining NHF Kevin worked in roles in public affairs, Parliament, Shelter and local government.

Sarah-Jane Gay
Head of Building and Fire Safety Programmes, National Housing Federation

Sarah-Jane joined the NHF in July 2025 and will be covering the Head of Building and Fire Safety Programmes role for 18 months. Sarah-Jane has worked in housing for the last ten years, including 5 years as Senior Policy Adviser to the Housing and Planning Committees at the London Assembly, and a previous spell at the NHF from 2016 to 2020. Prior to that, she worked in policy and delivery for third sector organisations such as Citizens Advice and National Numeracy.

Adam Gravely
Policy Officer, National Housing Federation

Cara Green
External Affairs Manager, National Housing Federation

Cara Green is External Affairs Manager at the National Housing Federation. With a background in communications, strategy and digital innovations, she works closely with members to drive meaningful change with a powerful mission: ensuring everyone has access to a safe, affordable home.

Dawn Grocott
Leasehold Manager, Torus

Dawn has worked in Social Housing for 24 years and is experienced in all aspects of Leasehold Management, Shared Ownership and Service Charge administration. Currently working as Leasehold Manager for Torus 62 Ltd, Dawn also chairs the Affordable Home Ownership Group (North & Wales).

Emily Harbottle
CEO and Founder, Cascade Risk

Emily Harbottle is the founder of Cascade Risk Management and creator of Cascade, a digital safety case platform designed to bring structure, accountability and efficiency to building safety case management. A former British Army helicopter pilot, instructor and regulator, Emily developed her expertise in system safety while serving with the Military Aviation Authority. After leaving the military, she consulted internationally on safety management systems for the aviation sector and later expanded into healthcare, nuclear, maritime and housing. She holds a PGCert in Safety and Human Factors in Aviation and is a Member of IIRSM. With Cascade, Emily is applying her cross-sector experience to help housing providers move beyond static documents to live, collaborative and compliant safety case management.

Frances Herity
Director of Risk and Assurance, The Guinness Partnership

Frances is the Director of Risk and Assurance at the Guinness Partnership with responsibility for delivering the risk and assurance framework, and supporting controls compliance activity, and leading the data assurance team. Prior to joining Guinness, Frances worked for KPMG in the public sector audit and assurance team, as well at other housing associations and ALMOs where she started her career as a Housing Officer.

Jonathan Higgs
Chief Executive / Chair, Raven Housing Trust / Advance

Jonathan is CEO of Raven Housing Trust, a 7,000 home general needs housing association in Surrey. He is also Chair of Advance Housing and Support with national coverage, and a non- executive director of Two Rivers Housing Association in the Forest of Dean. Jonathan has been a Director of Placeshapers for many years and Chair of the NHF South East Standing Board. Raven has delivered award winning digital transformation which has been an important contributor to its recent G1 and C1 grading from the Regulator. Advance Housing and Support has continued to grow both its housing and Support services in the face of structural challenges in the sector.

Vicky Hoare
Operations Director, HACT

Vicky is the Operations Director at HACT. HACT partners with organisations across the housing sector to drive value for residents and communities through insight-led products and services which encourage innovation and foster collaboration. Vicky leads HACT’s operational strategy, ensuring the charity is financially sustainable, people-focused, and equipped to deliver impact at scale. Vicky has over 20 years’ experience in housing, regeneration, and the built environment. She has held senior leadership roles at Placefirst and Place Capital Group, with expertise spanning operational delivery, strategic growth, customer engagement, transformation and financial oversight.

Nick Jackson
Executive Director of Business Services and Development, Plymouth Community Homes

With 25 years in Social Housing, Nick brings expertise in finance, governance and risk, D&IT, procurement and development. He values teamwork to drive innovation and enable social housing to flourish. He was at the Regulator when rent restructuring began and has navigated Plymouth Community Homes through 15 years of shifting government policies which stopped convergence at PCH and saw high numbers of homes converted to affordable rent. Nick chairs the SW Finance Directors group which includes attendees from SE and South Wales.

Lewis Johnson
Head of Insight & Continuous Improvement at Hedyn and Audit and Risk Committee Member at Gloucester City Homes, Hedyn Housing / Gloucester City Homes

Lewis is currently serving as the Head of Insight & Continuous Improvement at Hedyn and an Audit, Risk & Assurance committee member for Gloucester City Homes. With a passion for enhancing organisational performance and governance. Working collaboratively, Lewis seeks to ensure risk and assurance frameworks are ‘brought to life’ taking concepts that were words on a page to a dynamic and proactive management tool that all can value and use. Lewis ensures that the right insights reach the right people at the right time, driving improvement and fostering a culture of strategic foresight.

Sarah Johnson
Director of Governance and Legal, WHG

Sarah has worked in social housing since 1996, specialising in key areas of housing management before moving into governance and risk in 2018. Her diverse experience includes roles in a housing action trust, community/resident-led associations, a housing law firm, and as a freelance housing law trainer. In her current role as Director of Governance and Legal, she supports Board and Committees, with a focus on risk, and leads on governance, legal, insurance, internal audit, and strategic risk management. In the past two years she has developed and implemented risk management software. She holds a Law degree (LLB Hons), a Postgraduate Diploma in Housing and is a Chartered Member of the CIH. She also has Board member experience and is currently an independent member of Cannock Chase District Council’s Housing Board.

Dilys Jones
Assistant Director Affordable Housing Growth, Homes England

Sade Koiki
Member of the Board and Chair, Audit and Risk Committee and Member, Remuneration and Nominations Committee, Poplar HARCA

Sade grew up on the Lansbury West estate and has lived in the area for over fifteen years. After graduating from the University of Manchester with a degree in Politics, Philosophy and Economics, followed by law school, Sade moved into the legal finance sector. Currently Sade is a Revenue Controller at a global law firm and in her spare time, volunteers as a mentor to secondary school children as she enjoys working with younger generations to understand their experiences and gain fresh perspectives on our local environment.

Ashwin Kumar
Professor of Social Policy and Director of Research and Policy, Manchester Metropolitan University and Institute for Public Policy Research

Ashwin Kumar is Professor of Social Policy at Manchester Metropolitan University and Director of Research and Policy at the Institute for Public Policy Research. He has previously worked as Chief Economist of the Joseph Rowntree Foundation, Senior Economic Adviser at the Department for Work and Pensions, and as an economic adviser to Gordon Brown.

Jonathan Layzell
Chief Executive, Stonewater

Jonathan Layzell was appointed Chief Executive of Stonewater in June 2025. A respected sector leader with over 20 years’ experience, Jonathan brings deep expertise in affordable housing, customer service transformation, and strategic growth. Before becoming CEO, Jonathan led Stonewater’s national housebuilding programme—delivering more than 1,000 new homes every year—and spearheaded major mergers and acquisitions. He also held interim responsibility for the Customer Directorate, supporting services for over 93,000 customers. Jonathan has led nationally significant bids, including securing over £500 million in funding for Stonewater from Homes England, and has pioneered initiatives in sustainability, public art, and community investment.

Louise Leaver
Partner, Bevan Brittan LLP

Julie Lennon
Senior Manager, Chartered Internal Auditor and Accredited Counter Fraud Specialist, Menzies LLP, formally Beever and Struthers

I am a Senior Manager within our Risk Assurance and Advisory team, leading on internal audit and counter fraud work. I specialise in helping organisations strengthen governance frameworks, manage risk effectively and build robust internal controls.

With over 17 years of experience across sectors including local government, education, charities, tech and the wider public sector, I bring a collaborative, solutions-focused approach to each engagement. I enjoy working alongside clients to identify improvement opportunities and build resilience into systems and processes.

I am also a qualified fitness instructor and mentor, delivering group sessions that promote wellbeing and inclusion. In addition, I serve as a Non-Executive Director for a large Multi-Academy Trust in Birmingham, supporting on strategy, governance and financial planning.

Please don’t hesitate to get in touch.

Monika Liskiewitz
Director of Financial Resources, Accent Group

Monika is a qualified Chartered Accountant (FCA) with over 18 years of experience working in finance in a variety of roles in highly regulated and customer-centric environments. Monika has provided assurance services and accounting advice to a range of organisations in both the public and private sectors, developing key skills in leadership, building relationships, and technical agility. She worked with a number of housing associations in her professional life. She is now a Director of Financial Resources at Accent Group. Monika is Vice-Chair of the Housing SORP Working Party, she is also Non-Executive Director at Salix Homes.

Jayne Lombardi
Director of Property & Place - Repairs & Maintenance, Orbit

Jayne is an experienced qualified professional, initially working in the private and commercial insurance sectors, leading a number of different functions. More recently she has specialised in housing, and health and Safety. She has also worked as an external consultant for other registered providers as both a health and safety consultant and as an insurance consultant. Jayne is known as one of the leading experts in health, safety and insurance in the housing sector. She joined Orbit in 2014.

Dan McCann
Data Specialist, Internal Auditor and Accredited Counter Fraud Specialist, Menzies LLP, formally Beever and Struthers

Daniel is an Accredited Counter Fraud Specialist with 14 years of experience across internal audit, fraud investigation, data analytics, and financial systems transformation. He has worked extensively with local government, housing, charities, healthcare, and private sector organisations, bringing a proven track record in governance and risk management. At Menzies, Daniel leads high-profile audit and fraud engagements, applying data-driven methodologies to strengthen controls and support client assurance. He has played a central role in strategic initiatives including COVID-19 grant funding verification, large-scale system implementations, and the development of a new benchmarking tool known as HIVE.

Fiona MacGregor
Chief Executive, Regulator of Social Housing

Fiona became Chief Executive of the standalone Regulator of Social Housing in October 2018 having been Director of Regulation at the Homes and Communities Agency from November 2015. The Regulator is responsible for the regulation of registered social housing providers. Previously, as Director of Programmes, she was responsible for HCA’s Affordable Housing and Help to Buy programmes. Fiona has over 25 years housing experience, covering development investment, programme delivery and policy development. She has worked at the HCA since it launched in 2008, before which she was Deputy Director of Investment at the Housing Corporation, and prior to that, Head of Development at London & Quadrant.

Rhys Moore
Executive Director of Public Impact, National Housing Federation

Rhys started with the NHF in October 2018, as Executive Director of Public Impact. Rhys oversees our policy, external affairs and communications work. Previously he was Director of the Living Wage Foundation where he worked with government, business and civil society to build a national movement of responsible employers. Before that, he helped to establish the London Community Foundation, which supports grassroots community groups in the capital. Rhys is a board member of the Carers Trust.

Sandy Murray
Finance Director / Non-Executive Director, ClwydAlyn / Yorkshire Housing

Sandy is a Fellow of the Chartered Institute of Management Accounts with almost 20 years’ experience in the housing sector. She has a broad range of experience and her current portfolio at ClwydAlyn includes Finance, Procurement, Governance, Information Technology and Business Transformation. Sandy has recently started a NED role with Yorkshire Housing and is looking forward to supporting the communities in her home county! Prior to this Sandy was a Board Member for The Riverside Group where she served as Chair on the Group Audit Committee and as Vice-chair.

Bali Nahal
Assistant Director of Customer Services, Estuary Housing Association

Bali joined Estuary Housing Association in 2022, bringing over 14 years of experience in Local Authority with a strong background in customer engagement, strategy & policy as well as service delivery. She is passionate about equality, community empowerment, and driving customer-focused transformation. A CIH Mentor and board member at Wealden District Council, Bali is committed to lifelong learning and supporting others in their professional growth.

Rosie Nightingale
Head of Internal Audit, Bromford Flagship

Rosie is Group Director of Internal Audit at Bromford Flagship. Rosie set up the co-source internal audit function at Bromford Housing Group two years ago before their merger with Flagship Housing Group. Rosie and her team are passionate about influencing meaningful change through assurance and insight - delivering professional and efficient internal audit. She is a chartered and certified internal auditor with over 11 years experience across internal audit, assurance, risk and advisory services. She joined Bromford from PwC having held roles prior to this within central government and B2B finance. Rosie set up the Aspire Network for internal auditors early in their career and has previously been a Director on the Council for the Chartered Institute of Internal Auditors.

Sandra Nwajiaku
Board member, Sapphire Independent Housing

A finance professional with 20+ years’ experience across retail, transport, and property. Formerly Lead Business Partner at The Crown Estate’s Marine Portfolio, I partnered with senior leadership to shape strategy, influence decisions, and deliver change. Currently, I serve as a Non-Executive Director at Sapphire Independent Housing, supporting vulnerable communities in London and Hertfordshire. As a member of the Finance and Risk Committee, I ensure strong governance and financial stewardship. I am particularly passionate about social and affordable housing, inclusive community initiatives, and using finance to strengthen resilience.

Maria Organ
Executive Director of Finance, West Kent

Maria has over 15 years’ experience working in several senior finance roles across housing and the wider public sector, including local government, regeneration, and health. She is responsible for business planning, treasury and financial management, rents & service charges, procurement, risk management, governance, communications and human resources. Maria has held senior roles including Deputy Director of Finance for Raven Housing Trust and has been a trustee of several charities, most recently Croydon Plus Credit Union. Maria is a qualified accountant and member of the Chartered Institute of Public Finance and Accountancy.

Annie Owens
Policy Leader, National Housing Federation

Annie Owens is Policy Leader for the quality of existing homes at the National Housing Federation (NHF). She leads on the NHF’s policy work in areas such as the Decent Homes Standard, Awaab’s Law, and broader asset management. Before joining the NHF, Annie worked in the policy team at the Chartered Institute of Housing, and managed the policy and research team in the consultancy Campbell Tickell.

Carolina Padovezi de Oliveira
Head of Corporate Services, Manningham

Carolina Padovezi De Oliveira is the Head of Corporate Services at Manningham Housing Association and Chair of the Housing AI Group. With a strong background in marketing, communications, and digital transformation, she leads innovative projects that integrate artificial intelligence into housing operations. Carolina holds a Master’s in AI and some more in the oven. Carolina was recently named one of the Top 30 Housing Champions and Inside Housing’s 40 Under 40. She is passionate about leveraging emerging technologies to improve services, empower teams, and create more efficient, inclusive housing systems.

Kitesh Patel
Director of Risk, Places for People

Kitesh is Director of Risk at Places for People, and has responsibility for Risk Management, Internal Controls Business Continuity and Financial Compliance. Kitesh is an experienced leader with a strong track record in audit, risk management, governance and compliance. Prior to joining Places for People, he worked for Volkswagen, Mercedes-Benz and has significant experience of audit in local government. Alongside the day job Kitesh is an independent member of the Joint Audit and Risk Panel for Leicestershire Police and Independent member of the Audit and Risk Committee at the Acis Group.

Johanna Peterson
Senior Manager, PwC

Johanna is a Senior Manager at PwC UK specialising in crisis management and resilience advisory. She has extensive experience working with executive and operational teams across critical national infrastructure, energy, housing, consumer, technology, telecommunications and healthcare sectors. At PwC, she has led enterprise resilience programmes, delivered ransomware post-incident reviews, and designed immersive training and exercising programmes for senior leadership. Prior to PwC, Johanna worked for the Australian Government advising senior officials and leading multinational teams in crisis environments. Her expertise spans cyber resilience, business continuity, disaster recovery and crisis management, helping organisations embed resilience into strategy, operations and culture.

Catherine Phillips
Assistant Director of Finance, Wythenshawe Community Housing Group

Catherine Phillips is the Assistant Director of Finance at Wythenshawe Community Housing Group (WCHG). She is responsible for finance, income recovery and financial inclusion teams. She started work in an accountancy practice auditing and supporting many not for profit organisations and housing associations. There followed a number of roles in the third and public sectors including a charity, an NGO, Register Providers and a university. Catherine has worked at 3 Registered providers, and been a Board member at another. Catherine has been at WCHG for the last few years. Catherine chairs the North West National Federation of Housing Finance Group and is FD for JV North, a partnership of 13 RPs to receive Homes England Funding. Catherine has a passion for making money go further for the customer and the organisation; therefore making good VFM decisions. As part of the new leadership team at WCHG, Catherine has enjoyed driving change and seeing results.”

Jahanara Rajkoomar
Director of Customer Experience, Gateway Housing Association

Jahanara is the Director of Customer Services at Gateway Housing Association with a track record of delivering strategic and innovative social solutions that positively benefit the business and its customers. Previously, she worked as part of senior leadership teams at the Hyde Group and MTVH. Making a difference to people who are socially disadvantaged or excluded is her primary motivator and has defined her career to date. This remains a huge passion; trying to make a difference to people in a way that is meaningful to them. She brought this commitment into the housing sector over 15 years ago in a variety of roles and has used her experience and knowledge to influence how housing can change people’s lives for the better. Her passion to provide excellent customer services and experience focuses on the fundamentals of being a social housing landlord.

Sue Ramsden
Policy Leader, National Housing Federation

Sue leads the Federation's policy work on housing management and supported housing.  She is a board member of Thamesreach Housing a small specialist homelessness provider in London.

Mary Raymer
External Affairs Manager, National Housing Federation

Mary is an External Affairs Manager at the National Housing Federation, responsible for leading member engagement in the East of England region as well as for our members who provide Supported and Older Person’s Housing. Prior to joining the National housing Federation in January 2024, she worked in policy, research and public affairs for a number of years at Places for People.

Emma Richman
Director of Operations, Peaks & Plains Housing Trust

Emma is an award winning housing professional with a career in housing that spans over 27 years, she is currently the Director of Operations at Peaks and Plains Housing Trust and is also an Independent Non Exec at First Choice Homes Oldham. Emma is a qualified Architect and Building Surveyor and is currently a Trustee of the Pankhurst Centre in Manchester.

Emma is a previous Chair of the North West Branch of Women in Property and has been on their committee for the last 10 years. She also won Woman of the Year at the 2018 Woman in Housing Awards.

Paul Roberts
Chair Audit Committee, Rochdale Boroughwide Housing

Paul brings over 30 years of cross sector expertise in risk, governance, leadership, finance and strategy, including over a decade of housing sector experience in executive roles with the Guinness Partnership. Paul is currently an independent consultant working with housing associations and charities to develop their approach to Environmental, Social, and Corporate Governance (ESG), Diversity and Inclusion (with a focus on disability), housing strategy and internal controls (especially fraud). He is a Non-Executive Director, also serving as Senior Independent Director and Chair of a number of committees including Audit and Risk as well as Culture and Colleague, across 4 RP’s - Rochdale Boroughwide, Auxesia Homes, Gloucester City Homes and Plexus.

Helen Routledge
Director, Campbell Tickell

Helen is a senior finance professional with over 20 years’ experience in housing association finance. She has worked extensively with Campbell Tickell as a Senior Associate Consultant since 2017, and in 2021 was appointed as a Director. Helen is a Fellow of the Institute of Chartered Accountants in England and Wales.

Alex Sagovsky
Director - Crisis, Resilience and Geopolitical Risk, PwC

Alex is a Director at PwC UK, specialising in Crisis Management, Resilience, and Geopolitical Risk. He has led major cyber and operational resilience programmes for FTSE 100 and Fortune 500 companies, embedding crisis structures and delivering training across operational to Board levels. Prior to PwC, Alex worked for the UK Government in high-threat environments and with Control Risks on international kidnap-for-ransom response. At PwC, he also leads the Geopolitical Risk Team, helping organisations interpret global events and their business impacts. His expertise spans crisis leadership, cyber incident response, operational resilience, investigations, and executive coaching.

Sarah Seeger
Head of Consumer Regulation, Live West

Sarah Seeger is an experienced housing leader with a track record of driving innovation, inclusion, and customer-focused change in the social housing sector. Currently Head of Consumer Regulation & Policy at LiveWest, she recently led a major regulatory change programme. Many of her initiatives have been widely shared across the housing sector, and she has influenced policy at the highest levels, including Select Committee and national media. Sarah is passionate about equality, diversity and inclusion, and is valued for turning complex challenges into practical solutions.

Lisa Sharples
Energy and Heat Network Manager, Great Places Housing Group

Lisa has been in the social housing sector since 2018, focusing on heat networks. At Great Places Housing Group, her role as Energy and Heat Network Manager includes metering, billing, preparing for regulatory compliance, retrofitting, and funding. Lisa also oversees landlord energy supplies, including water. Her career in operational management has provided her with a broad skill set and a deep understanding of large-scale project complexities. Lisa leads a growing team, driven by her commitment to enhancing customer satisfaction and sustainability.

Dalbir Singh
Risk and Compliance Officer, WHG

Dalbir has over 20 years of public and private sector experience in internal audit and risk management, joining whg in his current role in June 2023. He supports and facilitates delivery of whg’s internal audit programme, and plans and delivers policy compliance reviews, reporting to Audit Committee on progress against recommendations. Dalbir also supports risk management across the business, particularly focusing on operational risk and the implementation of risk management software. Dal has a BSc (Hons) in Mathematical Business Analysis and a Postgraduate Diploma in Audit Management and Consultancy.

Alistair Smyth
Director of Policy and Research, National Housing Federation

Alistair has worked in the social housing sector for the last 16 years in a wide range of roles and organisations including a previous spell at the NHF from 2014 to 2017. Prior to that, he worked as a consultant on a range of neighbourhood and community empowerment projects. He also spent three years working in a customer-facing role as a Neighbourhood Manager and as Assistant Head of Neighbourhoods for Peabody. He is currently the Vice Chair of the Chartered Institute of Housing’s Policy Advisory Committee.

Evelyn Thomas
Member, Finance, Risk and Audit Group, MHS

Andy Tibbetts
Andy Tibbetts, Zurich

Andy is a Risk Consultant in Zurich’s Casualty and Business Resilience team and a Chartered Safety and Health Practitioner. With over 30 years’ experience, he specialises in EHS compliance audits, training programmes, behavioural risk, regulatory services, and the development of EHS management systems. Andy has delivered health, safety, and environmental consultancy across diverse sectors in Europe, supporting major global organisations. He partners with clients to identify risks, strengthen resilience, and drive continuous improvement in workplace safety and sustainability.

Ciaran Tully
External Affair Manager, National Housing Federation

Ciaran Tully is an External Affairs Manager at the National Housing Federation. He is the regional lead for North West and the member engagement lead for influencing.

Jonathan Walters
Deputy Chief Executive, Regulator of Social Housing

Having previously been at Ernst and Young working in social housing consultancy, Jonathan has been at the Regulator since 2004. He has worked across the organisation and has extensive experience in dealing with funders, government and housing associations.

Les Warren
Executive Director, Reside with Progress

Les Warren is Executive Director (RWP & Growth) at the Progress Housing Group. He leads the Group’s supported living division, RWP (Reside with Progress). RWP is one of the leading providers of supported living to adults with learning disabilities and autistic people in the UK. He has held senior positions in social housing and the wider for-profit property sector. Les is also a Chartered Accountant and holds an MBA from the University of Cape Town.

Abbie Wiggins
Director – Regional Development Team, Lloyds

Abbie Wiggins is a Director in Regional Development at Lloyds Banking Group, having worked for the bank for seven years. She has worked to deliver strategic funding solutions for global investors and listed clients across investment and development transactions. Now focused on unlocking housing delivery, Abbie plays a key role in driving regional growth and enabling sustainable development across the UK.

Guy Woodroffe
Head of Policy, Social Housing Decarbonisation Fund, Department for Energy Security and Net Zero